This individual will help build and retain our patient database and increase hearing aid sales.
A license will be required for this position but we are willing to train and mentor any interested candidate in the licensing process. Illinois requires a minimum of 2 verifiable years of college education.
Highlights:
Meet with patients and conduct routine/annual hearing screenings
Make ear impressions and molds, order products and supplies
Fit hearing aids and assist with adjustments, questions, and troubleshoot problems
Assist with repair and adjustments of hearing aids
Provide care and use instructions to patients
Conduct post-fitting orientations and warranty checks
Maintain patient files and perform clerical duties and other administrative support functions
Calling to follow-up with patients
Minimum Qualifications:
High school diploma
Proficient in Microsoft Office
Previous sales experience or customer service experience (preferred)
Preferred Qualifications
A strong work ethic
Strong interpersonal and organizational skills
Ability to prioritize and handle a high volume of patients
Work as a team player and be reliable
Have superior customer service skills