Medical Device Complaint Specialist

Job title : Medical Device Complaint Specialist

Client : Medical Device Manufacturing Company

Duration : 24 Months

Location : Mounds View, MN 55112

Shift : 1st Shift (Hybrid – 4 Days Onsite, 1 Day Remote)

Description:

• Support Medical Device Report (MDR) activities.
• Review and process complaint records.
• Manage adverse event reporting.
• Monitor medical device surveillance.
• Maintain MDR and ADE records.
• Review clinical safety data.
• Prepare safety summaries and reports.
• Ensure regulatory compliance.
• Support complaint investigations.
• Collaborate with cross-functional teams.
• Maintain quality documentation.
• Support regulatory reporting projects.

Required Qualifications:

• Bachelor's degree required.
• 1–3 years of relevant experience.
• Medical Device Reporting (MDR) experience.
• Complaint handling experience.
• Knowledge of regulatory compliance.
• Strong analytical and critical thinking skills.
• Excellent organizational and time management skills.
• Strong written communication.
• Attention to detail.
• Ability to manage multiple priorities.

Preferred Qualifications:

• Clinical background (RN or Healthcare Professional).
• Biomedical Engineering background.
• Experience in a regulated environment.
• Knowledge of quality systems.
• Medical device industry experience.
• Experience with adverse event reporting.
• Cross-functional collaboration experience.

#ZR

As a leading contract, contract-to-hire and professional placement firm, Three Point Solution understands the importance of aligning our client with the right resource at the right time. We are committed to the highest caliber of service that will benefit our clients, candidates and employees. Unlike large, corporate style recruiting firms, we commit to individualized attention that uniquely positions us to bridge the communication gap between recruiter, employer and candidate. Our goal is to cultivate and maintain true partnerships with our clients and candidates.